COVID-19 UPDATES
Sanitary Guidelines
Here at Nova Views we use a combination of methods to ensure our products are sanitary and remain free of any germs and viruses.
Our methods include
- Each item is made new, fresh/ when ordered.
- Cleansing all containers and jars with soap, water and alcohol.
- We use gloves and wear masks & hair nets to ensure your item remains free of all contaminants.
- Once products are made we then seal them. The products remained sealed until they reach your home.
Shipping Guidelines
We currently ship our products using the United States Postal Service and are following their guidelines.
At this time, we have not seen any major delays in shipping and our customers have received their items in 10 business days or less.
Nevertheless, the following information is taken directly from the United States Postal Service Website. The link is below the article. Please email us at info@novaviews.com for any inquiries. Thank you for your time.
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USPS® Coronavirus Updates: Expected Delivery Changes
USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.
Apr 17, 2020•FAQ
Article Number
000004253
Customer Information
I understand some of my mail delivery may be delayed? Why?
Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
When will this happen?
This change is effective April 17, 2020.
How will this affect delivery of Priority Mail?
Priority Mail's two-day and three-day service commitments will be extended to three days and four days, respectively. Customers will continue to receive improved product tracking and as much as $50 in free insurance.
Will this affect delivery of Priority Mail Express®?
Priority Mail Express service, which guarantees overnight service, and one-day service commitments for Priority Mail will not change.
Will First-Class Mail be delayed too?
There is no impact to First-Class letters and flats. However, First-Class Package Service® two and three day service commitments will be extended to three and four days respectively.
The article can be found here: https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes?r=8&ui-force-components-controllers-recordGlobalValueProvider.RecordGvp.getRecord=1