Shipping Policy

  • Please ensure you enter the correct mailing address when checking out. If a package must be mailed out a second time you will be responsible for the shipping fees.
  • Packages that are not claimed or mailed to the incorrect address will be returned to our company.
  • Please allow a minimum of 7 business days for the processing of candles because all candles are handcrafted by us and an additional 4-6 business days for your package to arrive to your home due to COVID. (Most packages arrive within 7 business days, however, we need to include this disclosure).
  • To inquire about the status of your order please send an email to info@novaviews.com.